Creative-DRAWings - Where Creative Magic Begins... Digitizing Machine Embroidery Software - 800-356-9584

FAQS - General Questions

 

Take advantage of what others have asked before you. These Frequently Asked Questions cover a range of subject matter from when you insert the dongle during installation to trouble shooting as you are progressing to why the Pen tab is inactive. Please "Click" on each question to show-and-hide that individual answer.

 

Q1.

Is Creative DRAWings® an autodigitizing program?

Q2.

Why don’t small pictures (thumbnails) appear next to the graphic file names like they do on my friend’s computer?

Q3.

I just started machine embroidery for my family, is Creative DRAWings® for me?

Q4.

I have a very expensive digitizing software program, why would I want Creative Drawings®?

Q5.

On to how many computers can I install Creative DRAWings®?

Q6.

What does "CBU Failure" mean when I try to open Creative DRAWings®?

Q7.

Why do I see a 3-D error message when I try to open Creative DRAWings®?

Q8.

My Objects Toolbar is there, but it’s blank. What do I do?

Q9.

Why can’t I open the Pen tab to work with the outline on the Objects Toolbar?

Q10.

I drew my own design, but when I sewed it out it was very small. What did I do wrong?

Q11.

What does the error message "Unhandled Exception" mean?

Q12.

I don’t see the toolbars mentioned; where are they?

Q13.

I'm getting an Error 1305 message. How do I fix the problem?

Q14.

I'm getting an Error 1309 message. How do I fix the problem?

Q15.

What do I do if I get an error 1402?

Q16.

When do I insert the USB Key (dongle) in my computer when installing Creative DRAWings®?

Q17.

What do I do if Creative DRAWings® fails to launch?

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