Creative DRAWings Embroidery & Digitizing Software
- Place your order with our secure online shopping cart (PAYPAL) using VISA, MasterCard, Discover or American Express.
- PLEASE NOTE: International Customers will be charged the appropriate shipping/handling charge (see below).
- Specify any unique ordering or shipping requests under "Special Instructions" in the shopping card.
- Your order will be confirmed within 24 hours via email.
- If you have a "spam-guard" from Earthlink or an AOL block on your email, confirmation of your order and shipment information will bounce back and you will not receive correspondence regarding your order.
Shipping & Handling
- Orders ship within 48 hours of receipt. We operate Monday through Friday.
- Our partner Wings Systems Ltd will handle the fulfillment service for your order.
- If there is any delay in shipping, we will contact you.
- USA Customers -----> $15.00 Shipping/Handling via UPS.
- Canadian Customers -----> $15.00 Shipping/Handling via UPS.
USB Key Policy
Each USB key has a one year guarantee.
- If a key is found to be defective within one year of purchase, we will replace the key at no charge. Contact us at [email protected] to arrange the return of the defective key with your receipt.
- If a key becomes defective after one year of purchase, the user may purchase a replacement key plus shipping costs. Contact us at [email protected] to arrange the return of the defective key with a copy of your receipt.
- If a key is lost, the user must buy new software.
- If the user breaks, burns or damages the key, we will replace the key for a fee plus shipping costs. Contact us at [email protected] to arrange the return of the damaged key with a copy of your receipt.